Contact Us

Atlanta, GA and Nashville, TN coming soon!

North Carolina

Raleigh/Durham/Chapel Hill and surrounding areas

Every superhero has an origin story…Raleigh is where it all began. Meet our founder and the dynamic duo that keep this ship afloat!

Stephanie Keefer

Founder and MOM-IN-CHIEF


As the founder, CEO, and Mom-in-Chief, Stephanie is still very much involved with the company at the grass roots level. In June 2015, Stephanie set out to create a revolutionary childcare solution and continues to work closely behind the scenes with her team. While PlatinumSitters is expanding quickly and Stephanie’s role is shifting, there is still a good chance she may be the one answering the phone, returning your email, or working the booth at a local job fair near you. Stephanie’s family life is a lot like her – hilarious and action-packed. There’s never a dull moment in the Keefer household with husband Greg and kids, Jack and Sam. We’re not exactly sure how she makes this whole work, life, balance business look easy, but somehow, she does. Maybe it’s because she has a sitter!?

Abby Schneider

Queen of Operations
Triangle Community Manager


Abby has been Stephanie’s right hand, COO, and Triangle Community Manager since she started with the company in June 2016. Originally from the Midwest, Abby brings over a decade of experience in childcare, small business management, and customer service. Prior to joining TeamPlatinum, Abby served as an in-home nanny for a Raleigh family for 5 years. These days, Abby has her hands full with her own young family. Not much ruffles Abby, but don’t try to tempt her with a cream filled donut or vanilla soy latte. Being a nanny helped prepare her for motherhood, but not for a newborn with sensitivities to gluten, dairy, and soy! Parents, If you’re dealing with the whole allergy thing…she gets it! Abby handles day to day operations in the Triangle and also assists with our growing regional markets. Her experience, and passion for helping parents find exceptional childcare, make her an essential part of TeamPlatinum. If you have questions about our service, Abby has answers!

Charlotte, North Carolina

Meet Jen. New Mom. and go to girl in the Queen City.

Jennifer McLamb

Charlotte Community Manager

1- 877-594-5530 ext 704

Jen is our go-to-girl on the ground in The Queen City, overseeing day to day operations, parent engagement and sitter recruitment in the Charlotte area. Jen has a degree in Parks, Recreation and Tourism from NC State University, and is a new mom to son, Mitchell, which means she’s already outnumbered by boys and spending legit time in Parks & Rec! If you catch her over coffee, be prepared to dish over her favorite trashy reality TV shows. She also 100% gets it. Becoming a new mom has helped Jen realize the importance of finding quality, reliable and easy access to childcare. Jen knows Charlotte very well, and is eager to connect families and Superstar sitters!